Lack of Customer Service from CEE RAY



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Posted by Tim on September 04, 2002 at 23:10:08:

I was aboard the Cee Ray this sunday with a group of 11 divers plus and had a very good time and was treated as good as could have been expected. I left a dive parka aboard the boat and called to make arragements to pick it up and was met with indeference. I would have liked to come down the the boat today when I was in Long Beach to retreve the parka but was told that I would have to meet the boat only friday before the boat left the dock or when it came back. I asked them to mail it back to me (at my expence) I was told we do not wait in post office lines. I have to drive over 90 miles to retrive it. I guess take a day of work to get it. I guess they do not care. any coments from the board


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